General Motors has reached a settlement agreement with the Federal Trade Commission to address privacy concerns about our now-discontinued Smart Driver program.
Respecting our customers’ privacy and earning their trust is deeply important to us. Although Smart Driver was created to promote safer driving behavior, we ended that program due to customer feedback. Last year, we discontinued Smart Driver across all GM vehicles, unenrolled all customers, and ended our third-party telematics relationships with LexisNexis and Verisk. In September, we consolidated many of our U.S. privacy statements into a single, simpler statement as part of our broader work to keep raising the bar on privacy.
The FTC consent order includes new measures that go above and beyond existing law, while capturing steps we’ve already taken to establish choices for customer data collection and communications about how the information is used. As part of the agreement, GM will obtain affirmative customer consent to collect, use, or disclose certain types of connected vehicle data (with exceptions for certain purposes). The duration of the agreement is 20 years.
We’re also giving customers more transparency and control. We’ve expanded a GM privacy program to provide customers in all 50 states with options to access and delete their personal information. To exercise your privacy rights, visit GM’s US Consumer Privacy Request Form or call 1-866-MYPRIVACY (1-866-697-7482).
We’re more committed than ever to making our policies and controls clear and accessible as we continue to evolve the driving experience for our customers.